Elite Care has been serving the Rice Village and West U community for over 10 years and we fully understand the needs of those we serve. During these unfortunate times with the spread of COVID-19, we will continue to provide the highest quality of care for our community and hold to our promise to NEVER surprise bill. In addition, with an effort to keep Houston thriving we have committed to providing constant support and educational content to ensure the community stays well informed. Read more below to learn more about how Elite Care is supporting and educating our community.

Ways We Support Our Community

We are committed to not only serving those in need of a medical emergency but providing maximum support to Rice Village and all surrounding areas.

Facility Preparedness

How Elite Care 24hr Emergency Center keeps you safe during COVID-19! | As the spread of COVID-19 continues, Elite Care 24 HR Emergency Center has implemented a few extra steps to keep Houston Thriving and most of all safe. We have provided a completely separate entrance for respiratory patients to avoid the spread of any virus or illness. Each patient is given a mask and required to clean their hands before entering our facility. We have required all staff to wear a mask and practice hand hygiene. For more on how we keep our staff and patients safe click here.

Elite Care 24 Hour Emergency center is ready to handle any and all medical emergencies. In efforts to stop the spread of COVID-19 and limit exposure, we have implemented the following protocol to ensure that our facility is clean and safe at all times:

Hourly cleaning and disinfecting of the lobby and patient rooms.
Complete separation of entrances for respiratory patients to reduce staff/patient exposure to respiratory viruses, especially COVID-19.
Using personal protective gear as a way to limit exposure to all viruses
Providing prospective patients the option to choose Elite Care Telehealth services for those who are not comfortable visiting a hospital or emergency room at this time.

To learn more about our Telehealth services, click the button below.

Telehealth

Premier Pharmacy Home Delivery

The most exciting new services is our complimentary home delivery for the medications prescribed to our patients. Our premier pharmacy home delivery service is just one of our solutions to providing patient satisfaction and most of all safety as it limits their exposure to any other viruses especially COVID-19.

Elite Care Premier Pharmacy delivery is complimentary for patients living within a 10-mile radius of Elite Care 24 hour Emergency Center. To learn more please give us a call at 713-527-4400.

Supporting Local Businesses

We believe that a major key to keep Houston Thriving is to support our local businesses in the Rice Village, West U and surrounding areas of the Rice village community.

The support of local businesses will help the economy stay afloat as we face the COVID-19 pandemic. In difficult times such as the epidemic we now face with COVID-19, consumers eliminate most luxuries. Most families will cut back on extras and will be careful to be prudent in their spending. In a volatile economic environment smaller, local businesses are counting on our patronage to survive. We feel responsible to keep it local and encourage the community to keep their spending local. The greatest advantage of supporting local businesses is that we strengthen the local economy. To learn more about how supporting local businesses help the community thrive visit The U.S. Small Business Association and the U.S. Department of Labor.

During this time we have and will continue to show our support for local businesses such as ZAP EMS Companies and Restaurants. We have provided a downloadable PDF file listing all local businesses in the area for your reference.

Keep it local!

Educating Our Community

The second but equally as important way that we keep Houston Thriving is by educating our community about health related topics and especially COVID-19. We want people to know what to expect during this pandemic as it relates to our health. As we strive all over the world to stop the spread it is important take into consideration health risk. According to the CDC, the most common illness that we will face are issues with mental health. Below we have provided some information and resources related to mental health and what to expect the novel coronavirus pandemic.

Mental Health Awareness

Approximately 18 percent of adults in the United States suffer from some form of anxiety with only 37 percent of those receiving treatment. Symptoms include stress that’s out of proportion to an event, inability to set aside worry and restlessness. Seeking help and developing coping mechanisms are important steps in gaining control over anxiety. Stressful situations, such as the ones the CoronaVirus is causing, can trigger panic attacks and prolonged anxiety reactions. It is important to be mindful of this both as a person who experiences anxiety and as a support person. Try to identify situations that might be over stressful in advance and look for ways to reduce their impact. If you are experiencing anxiety and need to reach out to someone Text HOME to 741741.

Depression affects over 18 million people per year in the United States. It can be debilitating, impair one’s ability to function and leads to over 40,000 suicides per year. Symptoms include sadness, loss of interest, changes in sleep and eating patterns, low energy levels, lack of concentration, and low self-esteem. As we are social distancing and self quarantining, feelings of isolation and aloneness might creep in. It is important to recognize this and reach out to someone before the feelings become overwhelming. Call, video chat or text those that are close to you and give you support. Let them know you are going through a hard time and allow them to help. We are all in this together and we need to be there for each other. If you or someone you know is feeling suicidal, please call the suicide hotline at 1-800-273-8255.

COVID-19: What to expect?

We understand that we are all eager to get back to normalcy, Board Certified Physician Dr. Grieves of Elite Care 24 hour Emergency Center tells us that we must keep in mind that this virus will more than likely operate similarly to other viruses and may be seasonal. This means we must continue to practice good hygiene, and wear appropriate gear such as mask when we are sick or going to a public setting. More on this topic coming soon.